Case study: Service & Support

Minimizing Downtime Risks with Uddcombs Service Level Agreements (SLAs)

Description

A high-voltage cable manufacturer has received an extensive cable manufacturing order that will keep production assets, cable carousels, and vertical lay-up machines occupied for years.

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Problem

A cable carousel (including rails, wheel, automation, and foundation) breaking down during critical operation is costly from a production perspective and delays the cable-laying vessel while it waits for the finished cable.

Solution

Uddcomb provides service-level agreements for production assets, such as cable carousels and vertical lay-up machines. Uddcomb inspects, evaluates, keep spare parts in stock, repairs, and upgrades equipment if needed to secure peak asset performance during intense production periods.